FAQs

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FAQs

Yes. All products sold at Prime Vape Store Australia are sourced directly from trusted global brands and guaranteed authentic.

Absolutely. We provide fast and discreet nationwide delivery to Sydney, Melbourne, Brisbane, Perth, Adelaide, and beyond.

Orders are usually dispatched the same day. Delivery typically takes 2–5 business days depending on your location.

Yes. All orders are shipped in plain packaging with no vaping labels for your privacy.

We accept major credit/debit cards, PayPal, and other secure online payment options.

Yes, returns and exchanges are accepted within 15 days if the product is unused and in original packaging.

You can reach us via email or our website contact form. Our support team is always ready to assist.

No. By law, we only sell vape products to customers aged 18 and above. Age verification may be required.

Any questions or concerns you'd like to ask?

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